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Sample - PC User Survey
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Note: Marked with * is required.
General Information
1.1 What type of Computer do you have? *
386 486
Pentium Pentium Pro
Others
1.2 How long have you been using computers? *
Less than 1 year 1-2 years
3-5 years 6-10 years
over 10 years
1.3 What operating system do you primarily use on your PC? *
DOS Windows 3.1
Windows 95 Windows NT
OS/2 Other
1.4 What office suite do you use?
Lotus Smart Suite Microsoft Office
Corel Perfect Office Others
1.5 What word processing software do you use most often?
Word WordPerfect
WordPro Wordstar
Other
1.6 What spreadsheet do you use most often?
Lotus 1-2-3 MS Excel
Corel Quattro Pro
1.7 What graphics or presentation package do you use most often?
Astound Freelance
Harvard Graphics PowerPoint
WordPerfect Presentations Other
Internet User Information
2.1 Can you gain access to the internet with your computer? *
Yes No

If No, Skip to question 3.1

2.2 What e-mail system(s) do you use?
Netscape Mail Microsoft Mail
America Online cc:Mail
Compuserve Eudora
Lotus Notes Novell Groupwise
MCI Mail Microsoft Exchange
Prodigy QuickMail
Other None of above
2.3 What on-line service or Internet Service Providers do you use?
AOL CompuServe
eWorld MSN
Prodigy Local Cable Company
Telephone Company Local ISP
Other
2.4 How often do you use your on-line service or Internet access?
Every day 4 to 6 times per week
2 to 3 times per week Once a week or less
Once a month
2.5 Have you ever purchased anything through an on-line service or the Internet?
Yes No
2.6 Have you ever used your computer for:
Paying bills or handling personal finances?
Playing games?
Sending or receiving e-mail?
Educating applications?
Accessing information databases?
Gathering news or weather reports?
Getting information?
Joining chat rooms?
2.7 Which of the following is your major Web browser?
Netscape MS Internet Explorer
Other
Democratic Information
3.1 What is your gender? *
Male Female
3.2 What is your age? *
18 or under 19-24
25-34 35-44
45-54 55-64
65 or more
3.3 What was the highest level of education you completed? *
Ph.D Master Degree
Bachelor Degree Graduated college
Attended college Graduated high school
Eighth grade or less Attended high school
Other

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